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customs, cutting in line, humor, India, international travel, Italy, queue jumping, queueing, Spain, traditions, travel, UK, USA
Queue: a line of people, usually standing or in cars, waiting for something.—Cambridge English Dictionary
[Note: on my travels, I’ve realized the purest way to identify cultures may boil down to how they wait in line. I have now tested this theory in many places around the world, most recently on my current trip to India.]
Queuing Behavior—an ongoing international study
- In the UK, where queuing skills are taught in the mother’s womb, queues require straight lines, with militantly precise space separating those waiting. Eye contact is frowned upon, and speech which doesn’t involve the weather or a dog is unforgivable. Any deviation will result in severe throat clearing and coughs. Severe.
[image credit: Thrifty Theatre Thinker]
Contrary to popular belief, Americans do actually know how to queue (we just don’t always know how to spell it). Line appearance allows more random spacing and requires everyone to gaze at their phone, even if there is no signal. Conversation may be attempted at your own risk, although Americans don’t discuss the weather unless it currently involves a weather event severe enough to have “…mageddon” on the end of its name, are divided on the topic of dogs vs cats, and might be armed with semiautomatic weapons. Americans know if you let another driver cut in front of your car, they will own your manhood and possibly your soul. Everyone in line has the absolute right to comment on others queuing failures, antecedents, intelligence or lack thereof, or (in the case of concealed carry locations) decide this behavior constitutes a threat which confers the right to shoot at will.
- In Spain, queuing is such a civilized art that no physical queues are required at all. All one has to do is ask who was last in the (virtual) line, and then keep an eye on that person as you get on with discussion of more important topics such as erring spouses and adorable grandchildren.
- If you’re in Italy and you take a space they feel should rightfully be theirs, sweet old ladies dressed in black might hide your body and you’ll never be heard from again.
- In India, queuing doesn’t involve actual lines as much as swarms in which entire crowds move as one body, although many are taking selfies at the same time.
In India yesterday, for example, I was with my old friends/traveling companions Janine and Jaya. We needed to queue for a government bus to take us up to the World Heritage site, the Cave Temples at Ajanta.
As we waited in our line for the next bus, the one that had been loading closed its doors and took off. The horde of people trying to shove their way onto that bus turned as one and rushed our line. Jaya and other matrons ordered them to the back of the line, which they (sullenly) did. Then the bus we’d been waiting to board started up and drove to where the previous bus had been parked. It was too much for the crowd. They broke, abandoning all pretence of lining up, and rushed the new bus site.
Ever-pragmatic Jaya shrugged and ordered us to follow her NOW. That crowd was fast, but Jaya has a lifetime of Indian experience. To nobody’s surprise, she ended up at the front, her matriarchal glare subduing any considering displacing her. She shepherded us onto the bus, where we found seats just before a million other people pushed their way on. When the bus was groaning under the full weight of extra people in the seats and packed standing in the aisles, it creaked to life and took off. No throats were cleared, voices raised, or weapons fired. Most people smiled, chatted, or asked to take a selfie with us.
So here’s what I learned. Above all and anything else else, Indians are fundamentally practical. As with most regulations and anything involving motorized vehicles, queuing behavior is more along the lines of guidelines than rules.
- Is your side of the road too crowded? Don’t let that other side go to waste. Other drivers (and livestock) will get out of your way.
- Is your plane/train/bus about to take off? Head to the front of the line. As Jaya often reminds us, Indians are very kind—they won’t mind you going ahead of them.
- Are you a good person but this is really important and anyway, those so-called rules are mostly guidelines? Congratulations! You’re Indian. Go to the front of the line.
I shot this video without actually opening my eyes. Trust me—it was better that way.
Please help me extend this important research.
Send lots of money to me, or at least let me know what queuing rules apply where you are.
I do my best to avoid all queuing. It’s not a Canadian thing, it’s a “I hate to wait thing”. I’m not selfish at all, just cranky.
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This is why I can NOT do the mouse. All those rope mazes–you feel like a lab rat.
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I have only skied in the US, but I have heard there are huge cultural differences. In the US, If the person behind you has 12 foot/4 meter long skis, you have to avoid them with the fear that an automatic weapon may be pulled on you. No touchy the skis! There is also one line (sorry, “queue”), no stepping one millimeter outside of it. I have talked to international skiers who tell me that in many European resorts, there is a mob heading towards the lift (queue? what queue?) and if you don’t have six people standing on your skis, they (the skis) are too short…
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I was a rubbish skier, so my queuing technique involved throwing myself to the ground to avoid smashing into someone. (For obvious reasons, I don’t ski queue anymore. )
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In Canada, there’s lots of friendly queuing. People will smile, nod, let you go ahead if you need to, help you with your bag, whatever, but no small talk. You might get away with a comment or two about the weather, but after that, lay off and don’t jostle, push or touch. Read your book, phone or paper and be quiet about waiting your turn. 🙂
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That sounds like waiting in line is almost restful. I’m jealous.
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I’m a cranky queuer as well and here in Thailand, it’s pretty much like in India it must be an Asian trait…An amusing read as always 🙂 xx Have a great weekend …
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I think you need “BEWARE CRANKY QUEUER” on a t-shirt!
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Haha.. Good idea…
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All good to know if I ever go travelling, although this is extremely doubtful at my age!
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You never know!
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Loving it. Feeling a bit homesick for the traffic – not!
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We crossed the street in Aurangabad today. Had to run between nonstop traffic (driving, of course, in every possible direction on every possible side of the road (and I do mean side), while trucks honked and buses dodged ox-carts, random cows, pigs, dogs, motorcycles, a litter of piglets. (There were not, however, any other pedestrians stupid enough to make the attempt…) You would have felt nostalgic!
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Shame there were no other pedestrians. My preferred method was to sidle up to some local people about to cross the road and move when they moved.
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I know! Crowd crossing was our preferred technique in Mumbai. But here the crowd tended to be mooing at us…
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Good grief, I read ‘mooning’ – which I found a rather mind boggling concept. Time I went to Spec-savers, I think.
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Where I come from in Canada, the prairies, lining up (queueing) is an excuse to chat, network, party and make new friends. I’ve met the nicest folks in a lineup. Today in Spain, I let an English woman in the grocery store go ahead of me as she only had two items. She couldn’t believe it.
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You must have come from a different part of Canada than Lynette (above). But I get the astonishment from the English lady—you ALTERED the queue, you radical!
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Canadian farmers chat up a storm while waiting in line. They love it. In fact, I think my dad didn’t even need to be in the line often, he just wanted to join the “party”. Yes, the British folks often consider me to be quite a rebel.
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I love this! Only you could make standing in line sound funny.
My least favorite queuing situation is in fast food places, where people are standing around waiting for their food, so you have to ask each of them if they’re in line before you can step up to the counter and order. Then you go stand around too, trying not to make eye contact with the other standees.
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I actually like the new high tech fast food places where you order on a terminal and your number appears on a screen to show the order is ready. You never have to exchange a word with anyone, and your carb and sugar preferences remain secrets you can take to the grave.
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LOL I like that, nobody knows what I order but me! For the most part, those contraptions haven’t made it to our neck of the woods yet, unfortunately.
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P.S. Is that your newest outfit? I love it!!
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Ha! Fabulous intro-note, Barb. I like how your brain works.
LOL, yes, Americans know how… it’s just that most of us have no idea what queuing is. Once they learn it means to stand in a line they’re fine. The talking depends on what part of the country. You’re spot-on for DC, and I imagine much of the USA. In Georgia or Tennessee you might know the life stories of four strangers by the time it was over. 😀
I absolutely love your outfit in the photo! Hugs.
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Yup, just like in the prairies of Canada. Lining up or queuing is a social event.
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I have too little experience to add anything to your wealth of queuing knowledge.
(*I am also still responsible to get children through college so I won’t be sending any money either)
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This is hilarious as always. The video reminded me of my year + living in Taiwan. We were not allowed to drive there for just that reason. Crazy traffic. I’m a person that will talk to anyone anywhere so I got in trouble with the first husband. Kept telling me to behave while we were in line. The second husband was like me but did all the talking and no listening. You learn nothing with your gums flapping. I like to start the conversation and watch it develop. 😉 I would not do well in the UK. ;( I let people with small children, heading back to work, or old folks cut in front.
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I will do arrive hours early to avoid queuing ! Metros in Paris are the worst. I don’t blame you for closing your eyes. Gadzooks!
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I think you have us Brits worked out. The horror of a conversation in a que. There is no escape! You should know, though, that pushing in the que is a mortal sin that can result in much muttering and head shaking.
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I had nothing to add to the discussion of queueing as such, but the escalator image reminded me of the Metrorail station in Wheaton, Maryland.
For the first 25 years or so Metrorail posted little signs notifying people to “Stand to right” on escalators. It was one of those inter-city things. Real Washingtonians walk or jog up and down the left side of the escalator. (Sometimes they don’t jog all the way up from Wheaton Station, though–190 steps.) Standing on the left was considered rude and clueless enough that Bob Levey ran a neologism contest in which people pronounced anyone standing on the left a “Leftover,” “Dumb Waiter,” or “New Yorker.”
Heavy indignation, indeed.
As the expensive machinery that is Metrorail began to wear out, it was suggested that escalators might last longer if they got equal wear from people standing on both sides.
When I left the city in 2006 about half the fit-and-proud residents seemed more indignant than ever at the increased number of Leftovers, about half seemed to be enjoying official permission to be Leftovers, and then of course there were the poor tired souls drooping over the handrails on the right–more of them in summer, as always.
Like most of the people who walked all the way up the Wheaton escalator, I made a bit of a show of checking my pockets after being stuck behind a Leftover. None of them really was working as a team of pickpockets but You Never Know.
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I laughed (out loud) reading about the different queuing practices around the world! But I think you’re on to a question worthy of significant examination: are these easy-to-spot behaviors a way to detect some deeply embedded cultural differences?
And I have to add another queuing behavior I recently saw in the news: hundreds of climbers queuing to reach Mount Everest’s summit… Has the world gone mad? 🙂
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I was recently in a convention cruise (Star Trek) and it was fascinating to see the way queues worked. You could tell when you had different cultural clusters.a milling knot or two, several chains of people standing precisely, and loose chains of people. And the different cultural perceptions of personal space.
I’ve noticed on these cruises that British people (usually considered an introvert culture and reticent to talk to random strangers) will oft initiate conversation. I know part of this is that every single one of us was a Star Trek fan, making us a tribe, and thus a makeshift, extended family.
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